Privacy Policy

This Privacy Policy applies to all mobile applications, services, and digital publications provided by Satguru Publication (legally represented by Ram Prakash, located at Naya Tola Katihar, Tingachhiya kali mandir pokhar road Katihar, Katihar - 854105, Bihar, India), hereinafter referred to as "we", "us", or "our".

We respect your privacy and are committed to protecting any information collected through your use of our mobile applications published on the Google Play Store.

1. Information We Collect

Depending on which of our applications you use, the information collected may include:

• Non-Personal & Diagnostic Data: Device model, operating system version, unique device identifiers (e.g. Android Advertising ID where permitted), crash logs, app load times, and diagnostic metrics to help us eliminate bugs and maintain stability.
• Voluntary User Communications: If you contact developer support via email (ktrram108@gmail.com) or our website contact form, we collect your name, email address, and the contents of your message solely to respond to your inquiry.
• Local In-App Preferences: Saved bookmarks, reading progress, quiz scores, or custom settings are stored locally on your device via SQLite / Shared Preferences and are not transmitted to our servers.

2. Device Permissions Requested

Our applications may request certain runtime permissions to perform their intended tasks:

• INTERNET & ACCESS_NETWORK_STATE: Required to fetch updated educational questions, check for new content editions, and sync offline caches.
• WAKE_LOCK / FOREGROUND_SERVICE (if applicable): Used exclusively during background downloads of study documents or audio wellness playback.
• POST_NOTIFICATIONS (Android 13+): Used solely to send optional study reminders, revision alerts, or important application updates. You can disable this anytime in your Android device settings.

3. Third-Party Services & SDKs

To ensure smooth performance, crash diagnostics, and non-intrusive monetization, our applications may utilize standard, Google-certified third-party SDKs that collect anonymous data under their respective privacy policies:

• Google Play Services: Core system APIs and in-app updates (Google Privacy Policy).
• Google AdMob (if ads are enabled): Delivers contextual, non-personalized advertisements compliant with COPPA and Google Play Families policy (AdMob Policy).
• Firebase Crashlytics / Analytics: Real-time crash diagnostics and aggregate anonymous usage statistics (Firebase Privacy).

4. Children’s Privacy (COPPA & Google Play Families Policy)

We place the highest priority on protecting the privacy of young learners. Our applications are designed for general audiences and educational purposes. We do not knowingly solicit or collect personally identifiable information from children under the age of 13 (or under 16 in the European Union).

If we discover that a child has provided us with personal information without parental consent, we immediately purge such data from our records. Parents or guardians may contact us at ktrram108@gmail.com if they have any concerns.

5. Data Retention & User Data Deletion Rights

We retain diagnostic data only as long as necessary to fulfill technical support obligations and resolve crashes.

In accordance with Google Play's User Data & Account Deletion Policy, any user has the absolute right to request the permanent deletion of their account and associated data.

6. Information Security

We implement industry-standard administrative and technical safeguards (including HTTPS SSL encryption, restricted administrative access, and encrypted databases) to protect user data against unauthorized access, loss, or misuse.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect new app features, legal obligations, or Google Play policy modifications. Any updates will be posted on this page with a revised "Last Updated" timestamp. We encourage users to check this page periodically.

8. Grievance Officer & Contact Information

In compliance with the Indian Information Technology Act and the Digital Personal Data Protection (DPDP) Act 2023, as well as Google Play Developer Guidelines, inquiries or complaints regarding this Privacy Policy may be directed to: